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newnorth
April 9, 2018

At Newnorth we pride ourselves on offering our clients our Five-star Guarantee on our services. With GDPR effective from 25th of May we would like to reassure our clients we have the processes in place to ensure your customers’ data is in safe hands.

What does that mean when mailing your next campaign?

Newnorth Print partners with many clients through arranging mailing of print campaigns and offering personalisation and in-house direct mailing solutions.

At Newnorth we understand the importance of transparency when it comes to data regulation compliance and would like to make you aware of how your data will be handled. We have created a new process with regards to the collection, processing and storage of personal data. Here is how the process works:

  1. On acceptance of our first mailing job from customers a data processing agreement is sent out to you for approval.
  2. All files received from our customers should be sent via the secure Newnorth remote server. Access to the remote server is via password protection which ensures only those authorised can access the data files.

  3. Mailing files are accessed by our mailing department manager and then saved with password protection on our server in the appropriate format.
  4. Once the mailing data has been checked and finalised, a copy is then uploaded to the server for customers to access and approve. The mailing data is deleted within one month of use

Once the mailing data has been checked and finalised, a copy is then uploaded to the server for customers to access and approve. The mailing data is deleted within one month of use

Newnorth Five-star Guarantee

As part of our commitment to deliver high quality product and customer service we offer our customers our guarantee:

  • Expert advice – our friendly team will offer advice on the best way to solve your individual print problems.
  • Quality – our quality control processes ensure the highest possible standards.
  • Communication – we communicate with you throughout the process.
  • Flexibility – we don’t tie you in to any contracts or insist on any minimum quantities.
  • Guarantee – with our 5-star guarantee you can entrust your print requirements to a company you can rely upon.

If you are thinking of personalising your print or would like to know how to make the most of a mailing campaign our dedicated team would be happy to help.

If you would like to get a copy of the Newnorth Data Mailing Policy please get in touch with your account manager or call 01234 341111.

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